Keep all employee enrollments current with every carrier. Automatically communicate new hires, terminations, changes in coverage, eligibility details, life events and open enrollments.
Automatically communicate employee actual contributions with 401k, FSA, HSA, HRA administrators, every pay cycle. Include employee deductions for taxable and nontaxable plans, employer contributions and employee loan repayments.
Automatically start, stop and change deductions in payroll to match each employee’s carrier insurance premiums, including employer contributions.
Administer COBRA requirements between employers and carriers including eligibility, notices, enrollments premium collection and payments. Communicate employee demographics, changes in employment status and qualifying life event details to third-party administrators.
Get information back from carriers for a full-circle integration. With this capability, there is no more wondering if the provider received your data or requests. Data and responses are sent right back to your platform for confirmation, taking the guesswork out of the process with receiving data back, such as Member IDs.
Automatically start, stop and change deductions in payroll to match each employee’s carrier insurance premiums, including employer contributions.
OneKonnect’s Implementation Process has been proven nearly 20 years to be the most successful and reliable in the industry; once the connection has been moved to Production, all enrollment data (new hires, changes, terminations, etc.) are seamlessly communicated to the carrier automatically at the scheduled time set by the employer.
Enjoy the satisfaction of being able to login to our portal and see the progress and all communications for all your connections during implementation. You can easily see whose responsibility the current tasks lie with, what has been communicated–and at what time–with our drill-down capabilities.
Part of what makes our implementation different from other EDI companies’ is we request a census file from the carriers. This allows us to shrink the testing cycle with the carrier and synchronize the data. This is incredibly important in ensuring all enrollees maintain coverage and the terminated members are removed from the carrier’s system.
We provide a self-testing portal that allows the employer to login and reconcile the data between the two systems without having to review spreadsheets and make comparisons to an HR/Benefit Administration platform; therefore, reducing time, effort and frustration.
View which files successfully were sent
View failed files and reason why the file failed
Download the file sent to the carrier
View a snapshot of the employees & dependents sent in the file
Download the data file we received from the HR/Benefits Administration platform
Resend the file
Change the schedule of the production files
Send an on-demand file
and many more features
View activities on ticket
See which tickets require your attention
The category of the tickets
Average ticket resolution time
and many more features
Tap into the largest network of electronic files transmission to hundreds of benefits providers across the country with full-service support.
Download NowOnce your enrollment data is loaded in your HR/Benefits Administration platform, our system determines when a form is needed for a new hire, a terminated member or a member that has a life event change requiring an update to the carriers. The form is generated with the data pre-populated from what is already in your HR/Benefits Administration platform. From there, our solution offers several options on a workflow that can be customized for your needs and/or the carrier’s needs.
Review the forms before transmission to carrier
Send the forms to the employee to electronically sign
Bypass all review steps and transmit to the carrier immediately